Billing, Refund & Cancellation Policy
Cancelling should be as easy as subscribing. Here is exactly how it works.
1. Prices
| Plan | Price | Billed |
|---|---|---|
| Monthly | $12.99 | Every month, until cancelled |
| Annual | $79.99 (about $6.67/month) | Once a year, until cancelled |
Prices are in U.S. dollars. Any applicable sales tax or VAT is shown at checkout before you confirm. Both plans include every feature.
2. The free trial
Every new account includes a 7-day free trial. We do not ask for payment details to start it, so the trial never turns into a charge by itself. You are only charged if you choose a plan at checkout and confirm the payment.
3. Renewal
Paid plans renew automatically at the end of each billing period until you cancel. Your receipt shows the renewal date. We give at least 30 days' email notice before any price change, and a new price applies only to renewals after that notice.
4. How to cancel
Any time, for any reason, with no fee and no phone call:
- In the app: open Plans & billing and choose Cancel, then confirm. It takes effect immediately.
- By email: write to [email protected] from the address on your account. We action it within 2 business days and date it from the day you wrote.
After cancelling, you keep access until the end of the period you already paid for, and nothing further is charged. If you cancel during the trial, nothing is ever charged.
5. Refunds
30 days refund window. Email [email protected] within 30 days of any charge and we refund it in full — no explanation needed.
- Refunds go back to the original payment method, usually within 5–10 business days depending on your bank.
- After the refund window, annual plans can be refunded for the unused whole months on request.
- We may decline refunds where there is clear abuse, such as repeated subscribe-refund cycles.
6. App-store purchases
If you ever subscribe through the Apple App Store or Google Play, that store handles billing, and cancellations and refunds follow its own process. Contact us if you're unsure where you subscribed.
7. Failed payments
If a renewal payment fails, we will email you and retry a limited number of times. If it still fails, the subscription simply ends; we never send unpaid amounts to collections.
8. Your statutory rights
Nothing in this policy limits rights you have under consumer law where you live. Consumers in the EEA and UK have a 14-day right of withdrawal for online contracts; our refund window is in addition to that right.
9. Contact
Billing questions: [email protected] or the contact page. We reply within 2 business days.